Available for new opportunities

Gordon
Chadwick

UX Leader & Senior UX Researcher

I unlock the potential of user-centered research & design.

View My Work →

I'm a senior UX researcher, UX manager, and I aspire to be a UX leader. I've spent my career helping product leaders, designers, and developers move products forward using the power of a UX mindset — across staffing, government, and higher education.

My work combines deep qualitative inquiry with behavioral data. Both tell different parts of the story. I'm equally comfortable running a remote diary study, facilitating a stakeholder alignment session, exploring how AI is changing the UX research landscape, or coaching a junior researcher through their first moderated test.

When I'm not in the field, I'm thinking about how research teams can make an impact with stakeholders from other disciplines — because good research that doesn't connect with colleagues is wasted potential.

UX Research & Design Manager
Randstad · 2025 – Present
UX Researcher
Randstad · 2021 – 2025
User Experience Consultant
Predictive UX · 2019 – 2021
User Researcher
Atlantic BT · 2017 – 2019
UX Designer
Town of Chapel Hill · 2017
Research Assistant
UNC IIS Lab · 2016 – 2017
M.S. Information Science (HCI)
UNC SILS · 2017

Research Methods

User Interviews Usability Testing Surveys Diary Studies Card Sorting Tree Testing Competitive Analysis Contextual Inquiry Concept Testing Journey Mapping

Strategy & Leadership

Roadmapping Stakeholder Alignment Team Management Research Ops Design Critique Cross-functional Collaboration Workshop Facilitation Hiring & Mentorship

Tools

Figma Dovetail UserTesting Miro Airtable Optimal Workshop Qualtrics JIRA

Deliverables

Research Plans Topline Reports Affinity Diagrams Personas Journey Maps Research Repositories Executive Presentations Insight Frameworks

Let's Work Together

I'm actively looking for my next UX leadership role. If you're building something worth researching, I'd love to hear about it.