Available for new opportunities

Gordon
Chadwick

UX Leader & Senior UX Researcher

I turn ambiguous problems into clear decisions — through research that connects user needs to business outcomes.

View My Work →

I'm a UX leader and mixed-methods researcher with a career built on making the complex feel simple. I've led research programs and design teams across industries, translating messy real-world problems into insights that actually move products forward.

My approach bridges deep qualitative inquiry with behavioral data — because neither tells the whole story on its own. I'm equally comfortable running a 30-person diary study, facilitating a stakeholder alignment session, or coaching a junior researcher through their first moderated usability test.

When I'm not in the field, I'm thinking about how research teams can operate with less friction and more impact — because the best research in the world doesn't matter if it doesn't reach the right people at the right time.

10+
Years in UX
8
Direct reports led
50+
Research studies run
3
Industries

Research Methods

User Interviews Usability Testing Surveys Diary Studies Card Sorting Tree Testing Competitive Analysis Contextual Inquiry Concept Testing Journey Mapping

Strategy & Leadership

Roadmapping Stakeholder Alignment Team Management Research Ops Design Critique Cross-functional Collaboration Workshop Facilitation Hiring & Mentorship

Tools

Figma Dovetail UserTesting Miro Maze Airtable Lookback Optimal Workshop Qualtrics JIRA

Deliverables

Research Plans Topline Reports Affinity Diagrams Personas Journey Maps Research Repositories Executive Presentations Insight Frameworks

Let's Work Together

I'm actively looking for my next UX leadership role. If you're building something worth researching, I'd love to hear about it.